Subscription Management

Where is my Subscription Usage and Billing Information?

Find your data in the new current usage table, view or change your subscription for Manager or Website, & view your current and past payment record.

You can manage your subscription and billing settings on ArtCloud by clicking on your profile info at the bottom-left of the page then clicking on your Account Settings.

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Next, click the Subscription tab item on the Settings navigation menu to the left of the screen. 

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Under the Subscription tab, there are 3 sub-sections: Subscription, Current Usage, & Billing. On the Subscription sub-section, you'll be able to view the subscription tiers and their differences.

 

SUBSCRIPTION

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You're able to move from tier to tier, however, depending on your platform usage, you may get a message preventing you from moving to/from a tier. For example, if you are in the Manager Gallery Pro subscription plan, and you have more than 1,000 works, you're unable to downgrade. 

For more details on what is included in the different pricing tiers, you can visit our Pricing Plans page.

 

Estimated price shown on the ArtCloud Subscription tab is calculated from retail pricing and add-ons. It does not reflect any grandfathered pricing, discounts, credits or prorations— which will be reflected on the Billing tab downloads.

 

CURRENT USAGE

Screen Shot 2021-03-23 at 10.48.23 AMHere is where you're able to see your current usage statistics on your subscription(s). Since subscription levels are tiered based on invoices, contacts, staff, and inventory, you're able to monitor these if you're looking to stay at a specific tier.

 

BILLING

Screen Shot 2021-03-23 at 10.49.40 AMYou're able to see your invoice and payment history in this tab, along with whether the payment was successful or not and the ability to download the invoice for your records.

 

Suggested Reading:

Add or change payment information

- Activating and managing your ArtCloud subscription