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Gmail Integration Troubleshooting

Best practices on how to get around Google blocks

Depending on the email address you're trying to integrate, Google may block you from directly integrating your email into ArtCloud. Here are some steps you can take to get around these blocks.


Google hasn't verified this app

If you're noticing this alert when trying to log into the account you want to integrate into ArtCloud, you'll want to first click on Advanced.

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Then, you'll want to click on Go to artcld.com (unsafe).

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This should override any block for you to continue to integrate your email account.


This app is blocked

If you're seeing this notification when you attempt to integrate into ArtCloud, you will need to go into your Google Account's Security settings to override this block. 


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You can get to your Security settings by going to www.google.com, clicking on your Profile picture, and selecting Manage your Google Account.

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Once you're in your Google Account settings, you'll want to select Security.

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Then, scroll down on your Security settings page until you get to the Less secure app access section. You'll want to make sure that you Turn on access (not recommended).

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If you're still experiencing issues integrating your Gmail account, please feel free to reach out to us at support@artcld.com.