Help Center

Add, edit and disable staff members

Create separate logins for your staff and adjust permissions for each person

The email address used to set up your ArtCloud account is considered the Admin Account and is the only account that can manage staff members.

Add staff members

From your Account Settings, look for the Staff tab and the Add Staff Member button. You'll then create a basic profile for your staff members and be able to designate what information they can view and access within ArtCloud.

At this time, ArtCloud doesn't send an invitation email to new staff members; you'll need to set an initial password for them so they can log in. Once they log in, each person can change her/his password from their account.

Note: Your staff should not create an artcloud account on their own or you won't be able to add them as staff members. If you try to add someone and get an error message saying "That email address is currently in use," please contact us.

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Edit staff members

To edit a staff member's information or permissions, hover over their name and look for the blue pencil icon on the right side.

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Disable staff members

When one of your staff members leaves your team, you should not delete their account but disable it instead. Disabling the account will preserve all the data and information affiliated with that staff member for record-keeping purposes.
To disable a staff member, edit their profile, look for the Enabled button at the very bottom, and set it to No.

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You'll know you've successfully disabled an account when you see Disabled in a red box next to their name.